Arhaus is a furniture and décor retailer that has been in business since 1986. They partner with artisans around the world to create unique, handcrafted pieces made from sustainably sourced, reclaimed, and recycled materials. Arhaus has a strong commitment to the environment and encourages diversity in their workforce. They also give back to their communities by supporting organizations like Habitat for Humanity, American Forests, Global Dental Relief, and the Small World. They have also pledged to plant one million trees with American Forests and are committed to verifying fair labor practices in their supply chain.
Image source:
Arhaus
Curated by:
Christi Farrell, RA
Updated:
February 3, 2024
Headquarters
Boston Heights, Ohio
Year Founded
1986
Parent Company
None
Related Brands
William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
No
Return Policy
30-day
Aesthetic
Traditional, Transitional
Design Services
Free
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Arhaus is a renowned retailer specializing in high-quality furniture and furnishings. With both online and showroom retail channels, Arhaus' distribution strategy offers customers a wide range of options to purchase their desired items. Additionally, the company has a trade program that allows customers to earn commission based on their total purchase amount: 7% for purchases between $1.00–$49,999 and 10% for purchases over $50,000. By offering both retail and trade purchasing options, Arhaus is able to maximize its reach and meet the needs of its customers across various platforms.
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Store Types
Online, Showroom
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
Earn 7% commission from $1.00–$49,999 Earn 10% commission from $50,000+
Arhaus provides customers with a wide range of products, from furniture to accessories. All items come with a product warranty and customers have the option to order made-to-order items. As a bonus, free swatches are available for customers to preview before they make a purchase. The retailer also has an in-house design team and offers in-house design services, but does not offer designer collaborations. With the added convenience of white glove delivery service, Arhaus makes it easy for customers to get the perfect piece for their home.
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White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
Yes
Free Swatches
Yes
Image source:
Arhaus
Arhaus is committed to sustainability and protecting the Earth, which is why they have a strict policy against using wood harvested from rainforests and are part of the Sustainable Forestry Initiative. They also use recycled and repurposed materials, ethically salvaged woods, and are partnering with American Forests to plant one million trees. Their upholstery collections feature frames made in the USA, while their artisans give new life to materials that would otherwise be discarded. They also source vintage treasures from around the world and have a code of conduct ensuring human rights and international labor standards are met.
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Arhaus is dedicated to sustainability and has partnered with the Sustainable Forestry Initiative to certify their hardwood products. They also use recycled and repurposed materials, salvaged and reclaimed wood, and are planting 250,000 trees in partnership with the American Forests organization with a goal of one million. Furthermore, they give new life to vintage treasures found throughout the world. Their strict code of conduct supports the California Transparency in Supply Chain Act and requires suppliers to certify that they will comply with their Supplier Standards of Business Practice which prohibits any form of human trafficking or slavery. They train employees on identifying labor practices risks in their supply chain and take corrective action if needed.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Arhaus is committed to ethical labor practices, upholding a strict code of conduct and supporting the California Transparency in Supply Chain Act. The retailer verifies supplier compliance, requires annual certification of no forced labor or human trafficking, conducts periodic inspections of factories and audits terms of agreement. Internal accountability is also enforced with employees subject to disciplinary action or termination for any violations. Employees are trained on identifying and responding to labor concerns in the supply chain. Corrective action can be taken if standards are not met.
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Arhaus furniture is crafted by artisans located around the world, including the United States, Indonesia, Italy, and India. The company is known for its commitment to handcrafted products and often sources unique materials globally to ensure the quality and authenticity of their pieces.
Arhaus is a privately held company, founded in 1986 by father and son duo, Jack and John Reed. As of the latest available information, it continues to be primarily family-owned and operated, focusing on sustainable practices and traditional craftsmanship in their product design and manufacturing.
Arhaus is recognized for utilizing a variety of natural materials and upcycled elements in their furniture. This includes sustainably sourced wood, organic cotton, responsibly harvested leather, and recycled glass and metals. The brand emphasizes eco-friendly practices by often incorporating reclaimed and recycled materials to reduce their ecological footprint.
Yes, Arhaus provides customers with a warranty on their furniture products. Individual warranty periods and what they cover may vary depending on the specific type of product. Most of their pieces come with a one-year warranty against manufacturer's defects, and some products may have extended coverage on certain components. Customers are advised to review the warranty specifics on their purchase receipt or by contacting Arhaus directly.
Proper care for Arhaus furniture depends on the material. For wooden items, it is recommended to dust regularly and use specially formulated furniture polish. Upholstered pieces should be vacuumed with a soft brush attachment and cleaned with appropriate fabric cleaners. For leather, using a dry cloth for dusting and a leather conditioner to maintain its quality is suggested. Always refer to the specific care guidelines provided by Arhaus for the best results.
Arhaus offers a return policy that allows customers to return or exchange products within a specific time period, typically 14 days from the delivery or pickup date. Items must be returned in their original condition and packaging. Custom orders, special orders, and clearance items may be subject to a restocking fee or non-returnable policy. It's important to check the Arhaus website or contact their customer service for detailed information on their return policy and any applicable conditions.
Arhaus provides several methods for customers to contact their customer service team:
To find an Arhaus store location, you can visit their official website and use the 'Store Locator' feature. Input your ZIP code or city and state to discover the closest Arhaus stores, complete with addresses, operating hours, and contact information. The brand operates multiple retail locations across the United States for customers interested in viewing their furniture collection in person.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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