Lulu and Georgia

Lulu and Georgia is a home decor company that has been bringing beauty to homes around the world since 2012. It is named after the founder's grandfather and father, Lou and George. The company designs and curates the best in interiors, offering exclusive designer collaborations, uniquely curated collections, and one-of-a-kind vintage pieces. Their headquarters is located in Los Angeles, California. With their mission to inspire customers to elevate their everyday rituals, Lulu and Georgia brings beauty to your home.

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Lulu and Georgia

Overview

Headquarters

Los Angeles, California

Year Founded

2012

Parent Company

None

Related Brands

William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation

Price

Welcome Discount

10%

Price Range

$$-$$$

Free Shipping

No

Return Policy

30-day

Design

Aesthetic

Tropical Modern

Design Services

Not Available

Designer Collaborations

Yes

Quality

Quality Level

Mid-High

Reviews on Website

No

Furniture Product Warranty

5-year

Distribution

Lulu and Georgia is a retail company that offers furniture and furnishings for purchase through their online channels. They have a trade program which allows customers to receive a 20% discount on their purchases. This program encourages customers to purchase products in bulk and provides incentives for repeat customers. Furthermore, they have an active presence on social media platforms such as Instagram, Pinterest, and Facebook where they post updates of new products and promotions that are available. Through the use of these outlets, Lulu and Georgia can effectively reach out to potential new customers while maintaining relationships with existing ones. Overall, Lulu and Georgia has established an effective distribution strategy that allows them to reach a wide range of customers while providing incentives for repeat business.

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Store Types

Online

Product Types

Furniture, Furnishings

Trade Program

Yes

Trade Discount

20%

Services

Lulu and Georgia is an online retailer of furniture, home décor, and accessories. They offer a variety of products to suit any style or budget and offer white glove delivery for select items. They also provide made to order items, and designer collaborations. Unfortunately, they do not provide free swatches or in-house design services. Their service strategy is focused on providing an easy shopping experience with a wide selection of products, white glove delivery for select items, and designer collaborations to help create the perfect look for any home.

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White Glove Delivery

White Glove Delivery

Registry Available

No

Made-to-Order Items

Yes

Free Swatches

No

Lulu and Georgia

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Lulu and Georgia

Sustainability Mission

Lulu and Georgia is a retailer that focuses on the use of handcrafted, artisan handmade, recycled, recycled water, nontoxic, low-VOC and responsibly sourced materials. Their commitment to sustainability is evident in their choice of materials for their products, emphasizing the importance of sourcing materials ethically and responsibly to help protect the environment. The recycled and recycled water elements also demonstrate their dedication to sustainable practices by utilizing resources already present in the environment. Moreover, their nontoxic and low-VOC materials are also beneficial to both people and the planet in terms of safety and emissions.

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Sustainable Product Certifications and Programs

Lulu and Georgia does not specify any sustainability mission. However, they do offer a variety of sustainable product certifications, such as Forest Stewardship Council certification, which promotes the use of responsibly sourced wood products from well-managed forests; Global Organic Textile Standard certification for certified organic fibers and materials; and Content Standard by OEKO-TEX certification for textiles that have been tested for harmful substances.

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Sustainable and Equitable Labor Programs

Lulu and Georgia have established equitable labor programs that prioritize safety and wellbeing of employees. They provide fair wages, safe working conditions, and access to health benefits and other essential services. Additionally, they offer equal opportunities for advancement and are committed to promoting diversity in the workplace. Furthermore, they enforce anti-discrimination policies to ensure everyone is treated with respect, dignity, and fairness.

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Favorite Pieces

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Frequently Asked Questions

Where Is Lulu and Georgia Furniture Made?

Lulu and Georgia furniture is produced by various manufacturers around the globe. They partner with artisanal businesses and experienced craftsmen from countries that include the United States, India, and China. Their manufacturing locations are selected for their expertise in quality craftsmanship and attention to detail.

Who Owns Lulu and Georgia?

Lulu and Georgia is a family-owned business that was established by Sara Sugarman and named after her grandfather, Lou, and father, George. Sara Sugarman founded the company with the goal of creating an online boutique that would offer exclusive home décor and furnishings.

How Do I Care for My Lulu and Georgia Furniture?

Proper maintenance of your Lulu and Georgia furniture can greatly extend its life and preserve its appearance. Here are some care tips:

  • Routine Cleaning: Dust furniture with a soft, dry cloth and use cleaners appropriate for each material.
  • Avoid Excessive Moisture: Blot spills immediately and avoid using an overly wet cloth for cleaning.
  • Protect from Sunlight: Position furniture away from prolonged direct sunlight to prevent fading.
  • Use Coasters and Mats: Protect surfaces from heat and liquids with coasters, trivets, or placemats.
  • Follow Manufacturer Care Instructions: For specific care guidelines tailored to the material, always refer to the care instructions provided by Lulu and Georgia.

Can I Return or Exchange Furniture Purchased from Lulu and Georgia?

Lulu and Georgia accept returns or exchanges of items within a specific timeframe, provided the items are in original condition and packaging. Customers should check the company's return policy for details on the return period and process. The company does make an effort to ensure the return or exchange process is customer-friendly.

What Warranty Does Lulu and Georgia Offer on Their Furniture?

Lulu and Georgia offer a limited warranty on their furniture items, covering manufacturing defects for a certain period of time after purchase. Specific warranty terms and conditions will depend on the individual product category and should be detailed in the product information provided at the time of purchase.

How Can I Contact Lulu and Georgia Customer Support?

Should you need assistance or have any queries regarding your Lulu and Georgia purchase, their customer support team can be contacted through:

  • Phone: Check their website for the latest customer support number.
  • Email: Correspond via the customer support email address listed on their official website.
  • Live Chat: Use the live chat option on the Lulu and Georgia website for instant support during business hours.

The customer service team at Lulu and Georgia is committed to delivering quality service and addressing your needs in a timely manner.

Does Lulu and Georgia Have a Physical Showroom?

Although primarily an online retailer, Lulu and Georgia occasionally offer pop-up showroom experiences in select locations. For updates on such events and potential permanent showrooms, customers should visit Lulu and Georgia’s website or subscribe to their newsletter for announcements.

Always check the company's official site to confirm the current status of showrooms and to get detailed information about how to experience their products in person.

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Self-Claimed Sustainability

Hem great design can enrich lives. That’s what we believe at Hem. As an independent design brand and platform for progressive thinking, we aim to inspire the creative community through collaboration, innovation and experimentation.We collaborate with vanguard designers and renowned European manufacturers to deliver

Handcrafted

Artisan Handmade

Local

Assembled in the USA

Assembled in the USA

Low-VOC

Nontoxic

Reclaimed

Recycled

Upcycled

Salvaged Wood

Water-Based Finishes

Water Efficient

Recycled Water

Organic Cotton

Responsibly Sourced Materials

Eco Delivery

Contributor

Christi Farrell

Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.

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