Where is Room and Board furniture made?
Most Room and Board furniture is crafted in the United States, with over 90% of their products made by American artisans and family-owned businesses. They partner with various small-scale manufacturers across the country, ensuring high-quality craftsmanship and supporting local economies.
Who owns Room and Board?
Room and Board is a private, family-owned company. It was founded by John Gabbert in 1980, and it remains independently owned. The company's commitment to providing modern, American-made furniture forms the cornerstone of its business philosophy.
What materials are used in Room and Board furniture?
Room and Board is known for using high-quality materials, including sustainably sourced wood, natural steel, and organic fibers. They focus on durable materials that not only lend themselves to lasting furniture but also support healthy homes with minimal environmental impact.
How sustainable is Room and Board furniture?
Sustainability is a key consideration for Room and Board. The company emphasizes products that are made from natural, recycled, or renewable resources and employs eco-friendly practices. For example, they offer a selection of furniture made from reclaimed wood and recycled materials, and they use finishes that are low in volatile organic compounds (VOCs) to improve indoor air quality.
How can consumers ensure their Room and Board furniture maintains its quality?
To maintain the quality of Room and Board furniture, consumers should:
- Clean surfaces with a soft cloth or duster to prevent dust accumulation.
- Wipe up spills promptly using a clean, dry cloth to avoid potential staining.
- Avoid exposure to direct sunlight to prevent fading or degradation of materials.
- Follow specific care instructions for the material, whether it is wood, fabric, or metal. Each will have its own recommended cleaning methods and products.
- Use coasters and pads under beverages and hot dishes to prevent surface damage.
What is Room and Board's return policy?
Room and Board allows customers to return or exchange products within 30 days of delivery. Items should be in like-new condition, and a restocking fee may apply. Custom orders may have different terms, so customers are advised to review the policy in detail or contact customer support for specifics.
Does Room and Board offer a warranty on their products?
Yes, Room and Board offers a warranty that covers defects in materials and workmanship. The duration and terms of the warranty can vary depending on the product category. Customers should consult the warranty information provided with their furniture or contact customer support for comprehensive details.
How can customers reach Room and Board customer service?
Customers can reach Room and Board customer service through multiple channels:
- Phone: A toll-free customer service number is available for queries and support during business hours.
- Email: The Room and Board customer service email address is available for those who prefer written communication.
- In-Person: Customers can visit one of the Room and Board stores for direct assistance and to view products in person.
Are there Room and Board store locations?
Room and Board runs several retail stores across the United States, allowing customers to experience their furniture and decor in person. Store locations, as well as their hours of operation, can be found on the Room and Board website, where you can also obtain directions and schedule personal shopping appointments.
