Article is an online furniture and decor retailer that offers high-quality, long-lasting pieces at unrivaled value. With a mission to make great style easy, Article works directly with their manufacturers to produce unique items. Most orders are shipped within two weeks and their friendly Customer Care team is available for any questions or concerns. Founded in 2013 by four friends and software engineers, Article is dedicated to providing a better shopping experience with attentive customer service and beautiful modern products. Their culture is rooted in four core values: customer obsession, do it differently, ownership mindset, and win together.
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Article
Curated by:
Christi Farrell, RA
Updated:
February 3, 2024
Headquarters
Vancouver, BC Canada
Year Founded
2013
Parent Company
None
Related Brands
William Sonoma Home, Pottery Barn, Pottery Barn Kids, PBteen, Rejuvenation
Welcome Discount
None
Price Range
$$-$$$
Free Shipping
On Orders Over $999
Return Policy
30-day
Aesthetic
Mid-Century Modern, Scandinavian Modern
Design Services
Free
Designer Collaborations
Yes
Quality Level
Mid-High
Reviews on Website
No
Furniture Product Warranty
5-year
Article is a retailer that specializes in furniture and furnishings. It offers its products through both online and offline retail channels, with an emphasis on providing a unique, customized shopping experience. To help customers save money, Article also has a trade program that offers discounts of 5% on orders under 10,000. This allows customers to purchase in bulk and benefit from the lower prices. By leveraging both online and offline retail channels, Article is able to reach a wider audience of shoppers who appreciate the quality of their products as well as the convenience of shopping from home or at their local store.
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Store Types
Online
Product Types
Furniture, Furnishings
Trade Program
Yes
Trade Discount
5% on orders <10,000
Article White Glove Delivery is a retailer offering a wide range of home furnishings and delivery services. Their product warranties provide customers with peace of mind when making purchases, while free swatches allow customers to make informed decisions. With an in-house design team and design services, they are able to create custom pieces and offer consultations. Customers can also rely on their white glove delivery service, ensuring that all furniture items are delivered safely and correctly. Article White Glove Delivery offers their services with the highest level of customer satisfaction in mind.
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White Glove Delivery
White Glove Delivery
Registry Available
No
Made-to-Order Items
No
Free Swatches
Yes
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Article
Article is a retail company that has not specified a sustainability mission. However, they have made sustainability claims, suggesting that they are committed to reducing their environmental impact. Through initiatives such as minimizing waste and responsibly sourcing materials, Article aims to be an environmentally conscious company that takes steps to reduce its carbon footprint and provide sustainable products for customers.
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Martindale Test is a sustainable product certification which evaluates the performance of textile products over a specified period of time. It assesses the fabric's ability to resist wear and tear, fading, pilling, and other forms of degradation. This certification ensures that products are safe for consumers to use and are produced with sustainability in mind by reducing waste and energy consumption during production. The results of the test provide assurance to customers that they are buying reliable, long-lasting products which have been responsibly sourced.
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Ecolabel
SCS Indoor Advantage Gold
Martindale Test
Article is a retailer that strives to ensure its labor practices are equitable and sustainable. To achieve this, they require all suppliers to comply with labor regulations, adhere to health and safety standards, provide fair wages and working conditions, promote diversity and inclusivity in the workplace, and respect workers’ rights. They also strive to reduce environmental impacts by using environmentally friendly materials in their products. Article is committed to transparency throughout their supply chain and regularly review labor practices of their suppliers.
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Article furniture is made in various locations around the world. They work directly with manufacturers in countries like Vietnam, China, India, and Indonesia to produce their high-quality furniture pieces. By collaborating with these skilled craftsmen, Article is able to offer a wide range of stylish and affordable furniture options.
Article is a privately owned company. It was founded by four entrepreneurs: Aamir Baig, Fraser Hall, Andy Prochazka, and Sam Prochazka. Together, they had a vision of providing modern and well-designed furniture at accessible prices. Since its inception in 2013, Article has grown into a successful online furniture retailer that serves customers worldwide.
To ensure the longevity and beauty of your Article furniture, it's important to follow proper care instructions. Here are some general tips:
Remember to also refer to the care instructions provided by Article for each specific piece of furniture you own.
Yes, Article offers a hassle-free return and exchange policy for their customers' convenience. If you're not completely satisfied with your purchase, you can initiate a return within 30 days of delivery. The furniture should be in its original condition and packaging to qualify for a full refund.
To initiate a return or exchange, simply contact Article's customer support team. They will guide you through the process and provide you with all the necessary information.
Yes, Article provides a limited warranty on their furniture to ensure customer satisfaction and confidence in their products. The warranty coverage varies depending on the specific item purchased.
For upholstery, Article offers a one-year warranty against manufacturing defects. This includes issues like broken frames, loose joints, or faulty stitching. For other furniture categories like case goods (e.g., tables, dressers) and lighting fixtures, Article typically provides a two-year warranty against manufacturing defects.
It's important to note that the warranty does not cover normal wear and tear or damage caused by misuse or improper care. To learn more about Article's warranty policy and specific coverage details, visit their website or contact their customer support team.
If you have any questions, concerns, or need assistance with your Article furniture, their customer support team is readily available to help. You can reach them through various channels:
Article strives to provide excellent customer service and aims to address inquiries promptly and efficiently.
Yes! If you prefer to see and experience Article furniture in person before making a purchase, you can visit one of their showrooms. At present, Article has showrooms located in various cities across North America.
To find the nearest showroom to your location and check its operating hours, visit Article's website and navigate to their Showroom page. Plan your visit and have the opportunity to explore their furniture collection firsthand.
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Contributor
Christi is a licensed architect and interior designer specializing in sustainability. She enjoys teaching design and bringing transparency to the impact that furniture has on our planet.
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